Let’s talk about accessibility | Martina Gollner and Christina Riedler

This interview features Christina Ridler and Martina, founders of FullAccess, an accessibility consulting agency based in Vienna and established in 2016. The organization works to make events inclusive and accessible for people with different types of disabilities, including physical, sensory, psychosocial, intellectual, and invisible conditions.

Full Access operates at the intersection of social work, event management, and communication, supporting organizers through consulting, staff training, on-site assistance, and accessibility assessments. Their clients range from major festivals and conferences to cultural venues, and they are currently contributing to accessibility planning for the Eurovision Song Contest in Vienna. Their experience shows that accessibility often depends on small but meaningful changes, especially clear and early communication with audiences.

A key challenge they face is overcoming the tendency of some organizers to underestimate accessibility and the role of people with disabilities as active participants and consumers of cultural life. The founders stress that participation in culture is a human right and essential for wellbeing. Looking ahead, they see both risks and opportunities in new technologies: biometric systems may exclude diverse bodies, while artificial intelligence could significantly improve independence through assistive tools. Their motivation ultimately comes from a shared passion for live music and the belief that everyone has the right to fully experience cultural events.

Four people that inspire Martina Gollner and Christina Riedler

• My grandad [Christina]
• My father [Martina]
• Bruce Dickinson from Iron Maiden
• Heidi Klum

This is part of WP1 | T.1.2. PRODUCTION OF ORIGINAL MULTIMEDIA CONTENTS: RESEARCH, STUDIES, ARCHIVAL MATERIALS, TESTIMONIES OF WITNESSES